Terms & Conditions

Conditions of Use

When you place an order with Juices International Pty Ltd ("Juices International") via the website, http://jsupersprout.com.au/, it will indicate your acceptance of the following terms and conditions to which you agree to be lawfully bound. Juices International reserves the right to amend, change, omit or alter this website from time to time, without prior notice. These changes will be effective at the time of publication.

Disclaimer

The information on this website is provided in good faith and complies with Australian law. Liability for any damages or loss arising from using this website either directly or indirectly will not be the responsibility of Juices International . Furthermore, Juices International is unable to guarantee that access to this website and its use will be uninterrupted or free from errors, or that the server is free from viruses.

Accuracy of Information

Juices International reviews current research, and conducts it own research, to ensure that its customers receive the most accurate information available.

Ordering Products

By placing an order, you will be making an offer to purchase Juices International products at the price and delivery costs indicated on this website. Prices are current at the time of publication, but are subject to change without notice. For orders to be processed, you must provide accurate personal details, including your name, delivery address, email address, credit card number and credit card expiry date.

Fraud

Credit card use by unauthorised person(s), or the providing of a false name and/or contact details, or the uploading of material that contains a virus or other harmful components will be deemed to be fraudulent. Such behaviour may be subject to prosecution under Australian law.

Tax

GST (Goods and Services Tax) will apply to all orders placed in and/or delivered within Australia. GST will not apply to orders delivered outside Australia.

Website Account Details

Your account details are stored on a secure server to assist you when placing future orders. The information is used only to process orders, for statistical purposes that may improve our website and its services, and to assist us in notifying you of special offers or new products. Your credit card details are not stored.

Contact Details

It is your responsibility to provide your exact name, email address, delivery address, telephone number, credit card details, and credit card billing address. Any incorrect information supplied may lead to a delay in shipping your order to you.

Payment Methods

We accept Visa and Mastercard. We do not apply a surcharge when you use your credit card to make purchases on this website.

Delivery

Juices International endeavours to dispatch orders received by 3.00pm AEST on the same day. From time to time however, Juices International may not be able to meet the scheduled delivery time. Juices International does not accept any liability for not meeting delivery times.

Cost of Delivery

Please refer: Shipping & Returns page.

Refund Policy

Please refer: Shipping & Returns page.

Governing Law

The terms and conditions of this website are governed by the laws of the State of Victoria, Australia.

Copyright, Intellectual Property & Trademark Notice
This website, its content (information, text, graphics, images, software and materials) are copyright to their respective owners. No part of this website may be copied, modified, sold, distributed or reproduced. This website is governed by the Australian and Intellectual Copyright Laws.

Shipping

Within Australia

All Juices International items are shipped via Australia Post (Standard) OR Express Post Parcel.
The postage fee is calculated on weight, using current national postage rates from Australia Post, and includes a small handling fee. The total charge is automatically calculated at checkout when you finalise your purchase, but before you enter your payment information.
Please complete our contact enquiry form if you have any further queries.
See also: Australia Post Postage Assessment Calculator (Australia).

Overseas

All Juices International items are shipped via Air International (Airmail) OR Express Post International. The delivery fee is inclusive of postage, handling and airfreight charges, but may be subject to import duties and tariffs, which are payable by you. The postage fee is calculated on weight and current international postage rates from Australia Post. The total charge is automatically calculated at checkout when you finalise your purchase, but before you enter your payment information.
Air International (Airmail)
            •           Please allow 5-14 working days for your delivery to arrive.
            •           International Tracking is not available.
Express Post International
            •           Please allow 3-7 working days for your delivery to arrive.
            •           International Tracking for most destinations.
Please complete our contact enquiry form if you have any further queries.
See also: Australia Post Postage Assessment Calculator (International).

Returns & Refunds

We will happily accept returns if we have made an error with your order (less postage and handling costs). Proof of purchase is required, and items will only be accepted if in original condition, and received within 14 days from the date of purchase. We cannot accept returns if you simply change your mind. Refunds may be credited to the credit card that was used to make the purchase, or a credit may be applied to your account for use at your next purchase.

Privacy Policy

Overview

Juices International Pty Ltd (ACN 104 342 823) ("Juices International") is committed to the protection of your personal information, and hence abides to the National Privacy Principles that support the Australian Privacy Act 1988.
Juices International is dedicated to safeguarding your personal privacy. Unless you directly give us consent to do otherwise, Juices International will only collect and use your personal information as set out in this policy.

Use of the Juices International web site is conditional upon you agreeing to be bound by this Privacy Policy. It is important to know that by using our web site:

  • You agree that if you submit your personal information to us, we may create a database record about you.
  • To receive our web site services, you agree that we may collect information from you and from your use of our web site, and you agree that this information may be disclosed to our service providers.
  • You agree that we may use cookies on your browser (unless you remove them).
  • You agree that we may contact you with information about products, special offers and updates (unless you have stated that you do not wish to receive these communications).

Personal Information

Juices International will not use or disclose any information about you without your consent. There may be exceptional circumstances where this may not be possible, such as if disclosure is required by law or is necessary to protect the rights or property of Juices International, or any member of the public, or to lessen a serious threat to a person's health or safety.

Collecting information

Juices International will not collect or monitor any personal information about you without your consent. The only personal information we collect is what you tell us about yourself and information about how you use our services and/or our web site.
Information collected about you through our web site is intended to be used for the following purposes only:

  • To provide you with information about our products, service and/or special offers, and general health advice where appropriate.
  • To ask you for your opinion or comments about our products and/or services.
  • To collect statistical data for marketing analysis.

Please note that in order to operate the web site or deliver a service we may sometimes share your personal information with a service provider.
If at any time you want to know what personal information you have submitted to us, you are welcome to contact us. If at any time you wish to update personal information that is inaccurate or out of date, please contact us and we will amend this record.
Juices International will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Electronic information is stored on secure servers that are protected in controlled facilities. Juices International will not be held responsible for events arising from unauthorised access to your personal information.

We may contact you at your email or other address, which you provide to us in order to:

  • Provide you with information that may be of interest about Juices International products and special offers and other matters which may interest you.
  • For those of you with an email address, to send you an email newsletter.
  • We will not send you advertising information without first asking you whether you wish to have promotional information sent to you.

If you are receiving communication from Juices International and do not wish to receive this information any longer, please contact us.

Cookies

Cookies are pieces of information that a web site transfers to your computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. Juices International uses cookies to make your use of our website and services as convenient as possible. If you do not wish to receive any cookies you may set your browser to refuse cookies. However, this may mean you willnot be able to take full advantage of the Juices International website.

External Links

Juices International web site provides links to web sites outside of the Juices International site. These linked sites are not under the control of Juices International, and we are not responsible for the conduct of companies linked to our web site.

Disclaimer Notice

The information contained on this site is in no way intended as a substitute for professional health care counselling. Information available at this site should not be used for diagnosing or treating a health problem or disease. Readers are strongly advised to consult a health care practitioner. If symptoms persist, consult your health care practitioner. Always read the label.

Juices International makes no guarantees of any kind with regards to any products and other materials contained on this site. No warranty or guarantee of a cure is expressed or implied with any information at this site. Juices International has, as far as it is possible, taken care to ensure that the information given on this site is accurate and up to date. However, this information is provided with the understanding that Juices International is not liable for the misconception or misuse of information provided. This information is continually being updated and so may not be accurate, current or complete and is subject to change without notice. The information on this site is intended and applicable for Australian audiences only and adheres to Australian legislation and regulatory guidelines.

Contact Us

Address

77 Merola Way
Campbellfield VIC 3061
Australia

Opening Hours

Monday to Friday 8:00am - 4:00pm
Ph: 03 9357 6000
Fax: 03 9357 6011
Email: info@juicesinternational.com.au

Retail Sales Enquiries

Ph: 03 9357 6000
Email: retail@juicesinternational.com.au

Trade Sales Enquiries

Ph: 03 9357 6000
Email: trade@juicesinternational.com.au